Every time my wife takes our Cadillac in for service they always try to charge us we bought this car certified and we're told we are covered up to 70 k miles. It is very fustraiting every time I have call and argue about this.
Laura in the service department was terrific. She patiently listened to the litany of problems that I had with my car. I came in for an oil change but asked her to check out a few other items...they found quite a few things that needed repair and corrected them promptly. Kudos to Laura
Four items req'd attention 1. recall for software update. Difficult to evaluate ,I am confident that service was done to specs. 2. bracket for front bumper trim replaced. looks good. 3. message regarding service to rear axle all wheel drive taken care of. 4. I have not had the opportunity to check this out( automatic control of headlights from low to high beam and vice versa).will have the need to drive at night over the Christmas weekend and will see. I have every confidence in your service people. All were very courteous ,work done and completed as I was told. Good service and good people.