In checking engine oil level I found it low and enquired at Northwest as to the accepted brands to top it up with. The service dept. added 1 1/2 quarts, advised me of what to purchase in the future (Parts Dept. does not have non-bulk engine oil available), did this without charge and without waiting and with their usual friendly, cheerful manner. A few days latter I returned for my appointment for an electric steering recall check, which was done readily, in the suggested length of time and without issue. In short, all my contact with Northwest since purchase of my Sierra in 2014 has been very satisfactory.
I recently purchased a 2017 GMC Yukon from Sullivan Northwest Hills. I drove up there from just over an hour away to come visit this dealership based on other reviews I had read online and the fact that they had the exact vehicle I was looking. My main point of sales contact was TJ Fitzpatrick who was so easy and professional to deal with as well as extremely knowledgeable and thorough in going over the vehicle with me. The entire experience in dealing with TJ and his entire team was nothing short of perfect. I highly recommend going to Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac if you are in the market for a new vehicle. Thank you again TJ for making this such a positive, honest, professional and enjoyable experience. I greatly appreciated it ! Mike D (Fairfield, CT)