Customer Reviews

Mixed emotions about how things went down. Did not get off to a good start. Was referred to sales person from a former sales person. Left 2 messages with him only to not be called back. I then stopped in to talk to him and got the impression that I caught him off guard. Then I told him what I was looking for and immediately was shown something completely different. They never had a version of the vehicle I was looking for on the lot so we did a lot comparing. It���s this but different. With out really explaining what the differences were. In the end they basically found me what I was looking for in my vehicle but we never got to test drive or see it before we signed the papers. During the signing process I felt we were kind of rushed threw. I do understand that we were trying to limit contact due to the COVID-19 virus. I tried asking about the different offers being advertised to help with the relief efforts and was told to call GM Financial.

Everything was wonderful

It was an easy experience they had the truck I wanted and matched the deal from another dealership

Everyone was wonderful and really had our best interest in mind, one of the best experiences we have had at a car dealership

Professional and understanding of my car issues.

Took just a little to long for just a oil change.

made appt to have vehicle serviced, very busy that day at dealership. vehicle was taking in for service about 15 minutes after scheduled time. they did everything that was scheduled.

It was painless

Good service and car was done when they said it would be done. Clean and already to go when I got there. Thanks

was good.

The work was excellent and did not take a lot of time.

You change the oil goodly.

Everyone at the dealership was helpful. Mike from the service department took his time to explain what will be done with my truck. He came outside with me after I told him there���s a couple things that don���t sound right and I can���t really explain where the ���noise��� is coming from. After my truck was fixed the checkout process was quick and easy, I will definitely be back

My check engine light in the morning on star sent an email stating it could be engine or transmission problem I stopped by NWH where I purchased the vehicle to have it diagnosed the service department took it right on found that a glo plug was NG they changed it out and I was on my ���� I can���t say enough about the service department.

I went there to get my Volt serviced and ended up driving home a brand new Bolt--all registered and with my own plates on it! I still can't believe it. To be sure I needed to explore the Bolt as my Volt lease was to be finished the beginning of June and Chevy is no longer making the Volt, sadly.

Quick, easy experience.

Sam was great to deal with. I've been looking at buying a 2500 Denali for a couple of years now so I already knew basically everything before walking in. That said I had not driven the 2020 yet. Sam let me take a long test drive and wasn't pushy at all. Definitely felt more like I was working with someone I've known awhile and not someone just trying to push me to a sale. The whole experience was easy and a pleasure, from the test drive to signing the papers. I would definitely recommend this dealership to anyone and the next time I am looking to purchase or lease I would definitely return and definitely ask for Sam again.

1. Dirtiest used car I've ever bought from a dealership. I am still cleaning the seats as the dirt is that bad. There was a used lottery ticket hanging from below the glove box and squares of nicorette gum under the carpets. 2. 172 point inspection said you checked the cabin air filter. It was caked with dirt. I don't believe it was checked. Had service replace that and the engine air filter. I don't trust at this point that the rest of the checks were done. This was all talked about with the used car sales manager. It's a shame that a certified Chevy vehicle was presented to a customer this way.

I walked in to make an appointment for a recall as well as servicing. The service manager worked with the technician to get me in right then. An hour later I left with everything completed. I was very appreciative. Excellent customer service!

Had a bobble on my tire after hitting a curb on a Saturday. Got me an appointment on Monday to get the tire, and do alignment and also do oil change. I feel they did an excellent job. I had to wait from 7 am until 2 pm. Susan, auto body manager offered to get me something to eat at take out place. I was okay but found her very helpful to me and that is excellent customer service.