318 Reviews Found
Business Response
Our staff is dedicated to providing top notch service and quality work you can trust! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Laura in service went above and beyond my expectations.She's the best, I won't take my car anywhere else.
Allen M.
WINCHESTER
Business Response
Hi, thanks for your praise and kind comments about Laura and our team. Thank you again for the great review!
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Confirmed Sales Customer
We had a lovely experience. Jack was truly wonderful. As was Brian.
Robert S.
EAST CANAAN
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Everyone was awesome and took care of all parts of the transaction seamlessly.
John P.
AVON
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I took my 2014 1500 for Oil change & In had a coupon from the Dealer for 8 quarts of syntetic Oil plus Tire rotation & normal check I asked to have my Wipers replaced when the truck finally came out I wanted to pay my bill the Service Person it will take a few minutes to have seat about 15 minuts later I saw the Mechanic come out & change my Wiper Blades & I also paid $20.00 for Tire rotation witch was included with the coupon When I got Home I looked at my Bill witch I should have done at Dealer they put regular Oil instead of Syntetic Oil in my Sierra that the Factory calls for I left on a trip that Day so I did not get back to the Dealer I am very dissapointed because I always get my Service there
Heinz B.
MORRIS
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (860) 626-5296 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Tom in the service department, thank you and your team from my service and for setting me up with a loaner.
Dennis R.
COLEBROOK
Business Response
Hi, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know!
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Business Response
We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Northwest Hills Chevrolet Buick GMC
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Confirmed Service Customer
Laura is great! Rich Pellett did a great job!! He went above and beyond!
Sara H.
TORRINGTON
Business Response
We are pleased to hear that our team went above and beyond during your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
We are happy that our team could provide top notch service to you! Feel free to reach out to us if you need anything. Have a fantastic day!
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Confirmed Service Customer
Overall good first experience with North West Hills. Short wait time. Work was completed in a timely manor.
Michael N.
TORRINGTON
Business Response
Hello, thank you for the feedback. We are happy you had an overall good first experience! Have a wonderful day.
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Appt was quick, car was fixed in one day. Had a good experience.
Jessica P.
TORRINGTON
Business Response
We are delighted to hear that our team gave you such a great experience! Feel free to reach out to us if you need anything. Have a fantastic day!
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Confirmed Service Customer
The customer service rep knew the warranty limitations on my new/used purchased $32,000.00, 2016 Silverado and cautioned me some broken items might NOT be covered. I will admit, I was slightly annoyed,but the rep was speaking on the legal terms of purchase. Once they had and fixed the vehicle everything that was broken was fixed under warranty.
David M.
TORRINGTON
Business Response
Thank you for choosing Northwest Hills Chevrolet Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
The staff are very good . They have gone above and beyond trying to figure out a problem i have been having with my car. And still trying to figure it out. After trying many things.
Denise S.
BANTAM
Business Response
Thank you for choosing Northwest Hills Chevrolet Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Overall my recent service was good. My service rep Laura was pleasant and nice to work with. This is not a reflection on your dealership but I am not pleased with having 3 Chevy trucks in 4 years all with transmission related issues.
Michael P.
MILFORD
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Ted was excellent. This is the second Camaro I bought at your dealership and Ted sold me both cars. He is very knowledgeable and has a good sense of humor and is patient with me during the trade in and buying process.
Anne A.
WATERTOWN
Business Response
Ted works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Enjoy your new Camaro and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
In three words-professional, courteous and knowledgeable.
Kenneth C.
LITCHFIELD
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
always feel welcomed by all I come inconter with.
Richard S.
NEW HARTFORD
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Northwest Hills Chevrolet Buick GMC and we hope to see you again soon!