332 Reviews Found
Confirmed Service Customer
confident in their ability to maintain my vehicle
Richard L.
BARKHAMSTED
Business Response
Hi, we are so pleased you enjoyed your visit to Northwest Hills Chevrolet Buick GMC Cadillac! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Mike was awesome getting my truck the service it needed.
Warren B.
TORRINGTON
Business Response
Hi there, thank you so much for your positive comments about Mike. Until the next time we meet, take care!
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Confirmed Service Customer
We travel about 30 minutes to come to this dealership rather than go to the one that is 15 minutes away because we have always received excellent service here.
Kervens D.
BARKHAMSTED
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
The best part it was under warranty secondly it was taken care of in one day and the car hasn't had the issue since.
Dina P.
TORRINGTON
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.
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Confirmed Service Customer
I appreciate being able to bring my car in and see the same trustworthy people working behind the desk. When I owned a Hyundai Santa Fe, every time I brought my car in for an oil change, that dealership would drive up the price by finding additional small problems which after awhile I didn't know if they were legitimate and necessary or not.
Terrence K.
HARWINTON
Business Response
Hi there, thank you for taking the time to leave a review for us at Northwest Hills Chevrolet Buick GMC Cadillac. We're happy we could meet your expectations! We look forward to your next visit! Take care!
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Confirmed Service Customer
The service was complete but issues with engine and pullies are still embarrassing too owner / NW dealership and GMC due too this problem not addressed for two years
Timothy L.
GOSHEN
Business Response
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Northwest Hills Chevrolet Buick GMC Cadillac (860) 866-4055
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Business Response
Hi there! We're so happy we were able to help you out! Thank you, and have a fantastic day!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Northwest Hills Chevrolet Buick GMC Cadillac and we hope to see you again.
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
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Business Response
Hi, thank you for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hi there! We're so happy we were able to help you out! We're looking forward to your next visit with us!
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Business Response
Hi, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
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Confirmed Service Customer
Repairs, work always done as requested and within cost estimates.
Michel P.
TORRINGTON
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
As always ..quick, efficient and friendly!
Sharon W.
TORRINGTON
Business Response
Hi, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!
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Confirmed Service Customer
took it in to have the tires redone due to one of the brand new tires going flat with a slow leak. left with a cracked dash as they also replaced the air bag due to a recall. I do not blame Northwest hills. I Blame Chevy as they refuse to cover a dash cracking when they have to replace a defective air bag due to GM making a defective dash.
Jeffrey P.
TORRINGTON
Business Response
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (860) 866-4055 when you have a chance. Thank you, and we look forward to hearing from you.
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Business Response
We want all our clients to have a comfortable and stress-free experience with us! We hope to be of service to you again in the future. Best wishes, Northwest Hills Chevrolet Buick GMC Cadillac
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Confirmed Service Customer
Always friendly, courteous and fast service.
Patricia W.
WINSTED
Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Northwest Hills Chevrolet Buick GMC Cadillac and we hope to see you again.
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help! Take care!
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Confirmed Sales Customer
They had the truck I was looking for , which was getting hard to find. I saw it Monday morning . Went up to the dealership Monday afternoon. Truck came in on Thursday , picked it up Saturday. Great people to deal with . No wasted moves . Took my trade, put on plates , finished up paperwork, and was on the road in 30 minutes.
Daniel C.
NAUGATUCK
Business Response
Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.