282 Reviews Found
Confirmed Service Customer
Friendly staff, and service was completed in a timely manner.
Karen K.
LITCHFIELD
Business Response
We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
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Confirmed Service Customer
Recall item was done quickly and without a hassle as this Chinese Virus wascausing hell
Michael W.
BURLINGTON
Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Northwest Hills Chevrolet Buick GMC and we hope to see you again.
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Confirmed Sales Customer
Very easy to deal with. i had no suprises or issues. This is my second car purchase within a year from Sullivan's and i am quite happy.
Andrew L.
WEST SIMSBURY
Business Response
Hi there! We're so happy we were able to help you out! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
Robert was very helpful. He worked closely with us to help locate the truck we wanted, and while he's obviously a very competent and professional salesman, he did not come across as overly pushy, or any of the other negative stereotypes floating around for car salespeople. We would happily return to Northwest hills for vehicles going forward.
Christopher M.
TORRINGTON
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Northwest Hills Chevrolet Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hi there, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi, we are so happy to read such a great review about Northwest Hills Chevrolet Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
As always, I found Sullivan Northwest Hills GMC staff to be knowledgeable, personable, and efficient. I purchased my 2016 GMC Canyon from Northwest HIlls and I travel about 50 minutes to the dealership for service. They make the trip well worth it.
Robert M.
ANSONIA
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Northwest Hills Chevrolet Buick GMC and we hope to see you again soon!
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Confirmed Service Customer
I brought my truck in for routine service and the staff was friendly and courteous. The shop and offices are clean, prices about right for the work I had them do.
Raymond K.
RIVERTON
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Northwest Hills Chevrolet Buick GMC and we hope to see you again soon!
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Confirmed Service Customer
I brought my truck in for three issues to be fixed. They only fixed one of the problems and told me they did everything. Very disappointed in the service. I guess I will need to find somewhere else to fix my truck.
James C.
WEST SIMSBURY
Business Response
Hi there, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (860) 626-5296 so we can work towards a resolution.
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Business Response
Hi, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (860) 626-5296 at your earliest convenience to discuss how we can turn this experience into a positive one.
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Confirmed Service Customer
Work was done as asked and on time schedule wanted. Car was clean and could smell disinfectant so knew it was done.
Daniel D.
WARREN
Business Response
Hi, thank you so much for your high rating. We hope to be of service to you again in the future. Best wishes, Northwest Hills Chevrolet Buick GMC
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Confirmed Sales Customer
Brian Kirk was great to work with under the very trying Covid-19 time.
Arnold S.
CANTON
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you again for choosing Northwest Hills Chevrolet Buick GMC and we hope to see you again.
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Business Response
Hi there, thank you so much for sharing your positive feedback about your visit! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!
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Confirmed Service Customer
Dropped off my car for a recall notice and they got me right in, inspected the vehicle and I was on my way in no time
Kurt W.
WINSTED
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Had brakes installed. 3 days later honored discount offer after work was completed. Excellent customer service!.
Jeffrey D.
SANDISFIELD
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Always courteous! Work performed to a very high level of expertise. Thank you NWH
William T.
WATERTOWN
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
If this was a question about the service department #2 question would have been a 10. The last time I brought my car for service I did not have a very good experience. They did not listen to my request woman at the front desk was terribly rude. I thought I would give it a second chance. Great service and speedy scheduling . unlike the last time. Keep up the good work! Thank You
Edward N.
TORRINGTON
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I checked the front and rear tire inflation. The rear tires were over inflated. One by 10 lbs
Robert K.
TORRINGTON
Business Response
Hi, thanks for taking the time to leave a review. Our team is committed to providing each of our clients with the best automotive experience, so we appreciate your feedback on how we can improve. If there's anything we can do to turn your experience around, please don't hesitate to reach out and let us know. Take care!
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Business Response
Hi, thanks for taking the time to leave a review. It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help. Take care!