290 Reviews Found
Confirmed Service Customer
Great sales and service. Very pleased with my Experiences at the dealership, and with both the cars I have gotten through Northwedt hills.
Amy A.
TORRINGTON
Business Response
Thank you for choosing Northwest Hills Chevrolet Buick GMC as your first choice for all your automotive needs! Thank you again for leaving us this response!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
Great dealership. Would do business with again!
Lisa S.
NAUGATUCK
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Confirmed Service Customer
The Service staff is always helpful and friendly.
Lisa F.
GOSHEN
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Confirmed Service Customer
Wait time seemed better this trip. They were able to accommodate me after key broke. (I couldn't keep original appt. as my key broke off & daughter not home with spare. When she got back they were able to still fit me in the same day.)
Dorothy L.
TORRINGTON
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Northwest Hills Chevrolet Buick GMC and we hope to see you again soon!
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Confirmed Service Customer
The service advisors were courteous, helpful and knowledgeable. It was nice to be able to get a bride to local stores while the car was being serviced.
William S.
SALISBURY
Business Response
Wow, we're glad you had such a wonderful experience with us! Until the next time we meet, take care!
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Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for the great review!
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Confirmed Service Customer
Great! Everyone super helpful and questions answered.
Andrienne L.
TORRINGTON
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Northwest Hills Chevrolet Buick GMC and we hope to see you again soon!
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Confirmed Service Customer
everything was completed and more with explanations.
John W.
WINSTED
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Confirmed Service Customer
Your service department is awesome. I appreciate the courteous and personalized service provided by both Ralph and Laura.
Patricia W.
WINSTED
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Confirmed Service Customer
These ratings are only related to the service dept., which are much much higher than the sales dept.
George F.
TORRINGTON
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Confirmed Service Customer
Exemplary service ALWAYS!!! Wouldn’t go anywhere else!
Sue T.
AVON
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Northwest Hills Chevrolet Buick GMC and we hope to see you again soon!
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Confirmed Service Customer
The service staff was friendly and efficient!
William S.
SALISBURY
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Hi, thank you for giving us such a high star rating! We hope you choose us again in the future!
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Confirmed Service Customer
Exceeded expectations yet again. Laura got me right in, assessed diagnosed the issue and fixed the issue and had me on my way in no time.
Kurt W.
WINSTED
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Confirmed Service Customer
The service manager, Laura was rude & disrespectful towards me. In addition, her supervisor never followed up with me regarding her poor behavior. Needless to say.....I have sent 5 different individuals within the last 12-months who purchased vehicles from Northwest Hills. This is my second purchase of a vehicle.
Vetrell H.
BLOOMFIELD
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (860) 626-5296 to discuss your concerns, as your satisfaction is of utmost importance to us.