317 Reviews Found
Confirmed Service Customer
Truck fixed 3 days early. Tell Kevin Sullivan that Laura Gambino deserves a raise
Mark E.
NORFOLK
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
We are happy to hear that you had such a positive experience with us. We hope to be of service to you again in the future. Best wishes, Northwest Hills Chevrolet Buick GMC
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Business Response
Hello, we're glad to hear that your visit was so pleasant! We hope to be of service to you again in the future. Best wishes, Northwest Hills Chevrolet Buick GMC
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Confirmed Service Customer
Northwest Hills always treats me excellent!!
John G.
NORTHFIELD
Business Response
We are so glad to see that you received excellent service during your visit. We pride ourselves in great customer service and will continue to provide you with a stellar experience.
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Confirmed Service Customer
Straight forward, did l that was promised on a timely manner
Arthur K.
WINSTED
Business Response
We pride ourselves in offering quality service in a timely manner. We appreciate your feedback and look forward to servicing you in the future.
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Confirmed Service Customer
Dealer stated fuel injectors were not available to them. They said "GM" was the reason and they had no date as to when they would be available. I called "GM" right after that to find out what the delay was for and get a date. Magically the day after my complaint parts became available and my vehicle was fixed. That was great but the point is I was not told the entire truth by the dealer or GM. I expected a date as to when it would be resolved an it was extremely difficult to get. Trade places and try and use the support systems you have in place. Not user friendly at all. GM also told me last week they would follow up in 48 hrs. That ever happened either. I got the idea from the woman who told me that. I cant help you dont support and do what you say. Fo back and listen to the recorded phone conversation. You cant make this stuff up.
Paul C.
TORRINGTON
Business Response
Greetings, and thank you so much for the high rating! While we're glad to know that your overall experience went well, we regret that there were aspects of your visit that were unsatisfactory. Please feel free to call us directly if you have any thoughts as to how we might be able to improve your experience further on your next visit.
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Business Response
We are glad to hear that your purchase was completed quickly and to your satisfaction. We value your time. Hope to see you soon!
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Business Response
We pride ourselves in offering quality service in a timely manner. We appreciate your feedback and look forward to servicing you in the future.
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Confirmed Sales Customer
Very friendly and attentive! Went above and beyond with the explantion of the features.
Joseph B.
ANSONIA
Business Response
We go above and beyond to ensure that our customers leave our establishment feeling satisfied and well taken care of. We appreciate you taking the time to leave us this feedback. Hope to see you soon!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Super quick and easy exchange of my lease into a new lease. TJ was personable and knowledgeable, and Brian and Roger found the car I wanted and worked quickly to get it.
Amanda W.
WINSTED
Business Response
We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Northwest Hills Chevrolet Buick GMC and we hope to see you again.
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Confirmed Sales Customer
Very helpful and knowledgeable staff...also clean and friendly environment
Joseph B.
ANSONIA
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Excellent customer service. A pleasure to work with.
Michael B.
TORRINGTON
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Confirmed Service Customer
Laura in service did an excellent job getting my truck back on the road!!!
James P.
TORRINGTON
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Hi, thanks for taking the time to leave us a great rating and let us know how your visit went! We sincerely value your business and look forward to your next visit! Take care!
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Business Response
Thank you for taking the time to leave such a great review and rating. Customer service is always our top priority and we are glad to hear that your experience reflected that. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
The sales men were great and the process was very easy
Diane T.
TORRINGTON
Business Response
Hello, thank you for taking the time to leave such a great review and rating. Courteous, professional service is always our top priority and we are glad to hear that your experience reflected that. If you ever need anything else from us, please feel free to give us a call or stop by. Take care!
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Confirmed Service Customer
The only reason I gave a 9 was because a little over 2 hrs. for an oil change and tire rotation I believe is a little too long.
Dana M.
TORRINGTON
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Not just the sales people but maintaince, body shop , financing and everyone else are very polite and experienced.
Lawrence S.
TORRINGTON
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Enjoy your new Traverse and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Very friendly and courteous staff! Huge selection of vehicles!
Christopher F.
SHELTON
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Enjoy your new Sierra and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!