293 Reviews Found
Confirmed Service Customer
The service department got my vehicle in and out of the oil change promptly. Mike Judson was very friendly and told me where I could wait for my vehicle.
Briana S.
GOSHEN
Business Response
Hi. Thanks for highlighting some of our staff who helped make this such a great experience! We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
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Confirmed Service Customer
Michaela was thorough in answering my questions.
Vincent C.
TORRINGTON
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to Michaela here at Northwest Hills Chevrolet Buick GMC Cadillac! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
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Confirmed Service Customer
Very prompt and vehicle was ready before they said it would be
Timothy C.
TORRINGTON
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
oil change and tire rotation was done in short time, everyone in the service department was nice. will service there again.
Roger C.
NEW PRESTON MARBLE DA
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
The service was very good and everybody was really nice! Thank you!
Michael S.
WINSTED
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Luckily, my problem was simple. It was identified and repaired quickly. My service rep seemed honest and fair.
David B.
MARIPOSA
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!
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Confirmed Service Customer
McKayla in the service dept is great! She cares about the customers concerns and issues they may be having with their vehicle. She listens, and provides the correct feedback to the mechanics to make sure the issue is fixed, or worked on. We will definitely be back in the future.
Erika F.
CANTON
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to McKayla here at Northwest Hills Chevrolet Buick GMC Cadillac! If you have any further questions, please don't hesitate to reach out! Take care!
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Confirmed Service Customer
* My service writer listens-attentive and takes interest on issues of vehicle * My service writers knowledagble and personable when explaining service performed * My service writer and service department was spot on customer service first * Great-friendly-informative-knowledgable team * My family will continue to be life customers of Northwest Hills GMC group * Please extend my thanks to Makayla and entire team in service
Theodore D.
HARWINTON
Business Response
Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We hope to see you soon!
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Business Response
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
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Confirmed Service Customer
Makayla in you GMC service is your greatest representative. Great demeanor Great service Great followup. No I'm not a friend or relative but a very satisfied customer.
James K.
HARWINTON
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Northwest Hills Chevrolet Buick GMC Cadillac. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Northwest Hills made the purchase of our new Silverado so simple. Everything was seamless I'd highly recommend!
Dena T.
BERLIN
Business Response
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. We hope to see you soon!
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Business Response
Hello, thank you for sharing your positive experience! We hope to see you soon!
Was this review helpful?
Business Response
Hi, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Happy that the issue was diagnosed properly. Even though it resulted in an engine replacement. It feels good to have the piece of mind knowing everything is back in working order
Robert E.
BURLINGTON
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
If I wasn’t satisfied with the service, I wouldn’t return. Please stop bothering me with these silly surveys. Thank you, Roger Miller
Roger M.
NORFOLK
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Northwest Hills Chevrolet Buick GMC Cadillac. We look forward to your next visit! Take care!
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Confirmed Service Customer
Only disappointment was the price quoted was higher than the final price! The dealership did make a 10% adjustment. For that I am grateful….
Robert M.
TORRINGTON
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Was in for service and was told a recall needed to be done on my Chevy. About 2 weeks later the part was in stock and an immediate appointment was made. Chevy was repaired in less than 2 hours.
Mark D.
TORRINGTON
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!