Had the truck there twice for two problems, drive line vibration and heated seat operation. They could not seem to feel a vibration I have felt pretty regularly so nothing has been done to remedy this problem. As far as the seat heater goes, they changed some type of controller the first time, admittedly it was a little bit better but still not where it should be. The biggest difference is that now the heated steering wheel, (which worked wonderfully before), gets luke warm at best. I can only assume the two are connected as it worked fine before the controller change. This is my first GMC product, to date this has been pretty disappointing to say the least. It’s too bad really, I like the truck but not being able to resolve the problems has spoiled the GMC experience for me.
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (860) 626-5296 to discuss your concerns, as your satisfaction is of utmost importance to us.